TERMS AND CONDITIONS
Lessons: Please be punctual for your lessons. Our lessons are held back-to-back and we will not be able to extend your time slot.
In the event that your regular teacher is unable to attend a lesson, the academy will either provide a substitute teacher or reschedule the lesson. One month’s notice must be given prior to termination of lessons.
Fees: You will be invoiced each semester for a full semester’s lessons. Fees must be paid in full before the first lesson of each semester. New students who begin more than two weeks after a semester has started will be invoiced only for the remaining lessons in that semester. Every student is required to pay an annual enrolment fee which will cover all music books (academy approved at their level) and PAPA apparel. If payment is not received after your first lesson in the semester, the academy reserves the right to cancel your enrolment. The academy does not give any refunds or crediting of fees except on the rare occasion where a lesson has to be cancelled due to the unavailability of a teacher.
Make-Up Classes for Missed Private Music Lessons If YOU miss a lesson – what happens? As a courtesy service, we offer free 45 minute make-up classes for our students that miss their lessons. These can be booked pre or post a missed lesson at any time throughout the semester. We accept a maximum of four students per make-up class, SO BOOKING IS ESSENTIAL. If the TEACHER misses a private music lesson – what happens? Students will be given three options for makeup lessons, as per the studio and teachers availability. If the student is not available at any of these times, or if the student fails to attend the re-scheduled private lesson, they can attend the weekly make-up lessons at any time throughout the year.
The academy strives to have your instructor present at every scheduled lesson for the duration of the semester. However, we reserve the right to use an alternative instructor if necessary, without notice. In this way we can help to ensure the students regular progress.
If YOU miss your scheduled Recording Session – what happens? Should you miss your recording session, you will unfortunately forfeit your recording as no make-ups are offered for a scheduled recording session.